Terms & Conditions of Service
June 30, 2022
WELCOME TO REDDI
Our goal is to create and maintain a safe, respectful, and purposeful community where likeminded people can meet, leading to great connections, serious relationships and future families.
Here at REDDI, we aim to foster a community where our members feel safe, comfortable, and protected. We do this in a number of ways:
- Our platform is exclusive and can only be accessed through the process of application or referral from an existing member.
- We only hand select community members who we believe will adhere to our guidelines and code of conduct, whom will respect the privacy of others and who have agreed to our Terms & Conditions as outlined below.
- We frequently review our community and remove members who are not acting in accordance with our Community Code of Conduct, and/or the Terms & Conditions, or who are deemed to be engaging in disrespectful, inappropriate, or questionable behaviour.
Your comfort, safety, and trust in our community are the things we care most about, and we will never compromise that. The REDDI community is different, and every decision that our team make here at REDDI comes from our desire to provide you with an experience that meets your high expectations.
This agreement is made between REDDI DATING LIMITED, a private limited company incorporated in England and Wales with registered company number 14119848 (REDDI) and any individual who is a Member (‘You’ or ‘Your’).
DEFINITIONS & INCLUSIONS
Any reference to ‘you’ or ‘your’ contained within these Terms includes yourself and any person that accesses or uses our Service, or any paid subscription for Services (herein ‘a/the/your subscription’) on your behalf, whether as a guest or a registered user.
We reserve the right to, in our sole discretion revise, change, or modify these Terms at any time. Each time we do so we will indicate at the top of the page the date of the most recent version. You should regularly check this page for updates. Your continued use of the Service after the date of any such effective changes signifies your acceptance of the new Terms. If you do not accept or agree to be bound by all of the Terms, please do not use our Service.
APPLICATION, SUBSCRIPTION AND REGISTRATION PROCESS
In order to gain access to the app, you will be required to complete an application. If accepted, you, the user, will be offered a membership for a fee. This fee is to be paid via the Apple in-app payment system.
All applications will be considered - however, we have complete control and discretion regarding those users who are granted membership. Those not granted access will be placed on our waitlist, which is continually reviewed. You may also be placed on the waitlist due to high demand or while we process and verify applications. You will be alerted via the app when your application to the REDDI community has been successful.
Following acceptance, you will be required to select a payment option via Apple. This will take the form of a period of subscription. Payments will automatically renew until cancelled within the user’s Apple account. In addition to membership fees, the user will have the opportunity to make in-app purchases. All such purchases will be paid for via the Apple in-app payment system and will be subject to the terms and conditions thereof. We hold the right at any time to increase or decrease the cost of any such membership, in-app purchases and other charges, including creating any addition tiers to our membership fees. We do not offer refunds for any reason other than those set in the Terms & Conditions. Upon any expiration or termination of a user’s membership, no refund will be given for any unused in-app purchases.
Upon joining the Service, it is your responsibility to maintain the confidentiality of your password and account and the accuracy of your information, and you will be fully responsible for all activities that occur under your password or account. You must not disclose to a third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms. You agree to (a) immediately notify REDDI of any unauthorised use of your password or account or any other breach of security, (b) keep your information current and accurate at all times, and (c) ensure that you exit from your account at the end of each session when accessing the Service. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
In addition to the disclaimers and limitations set forth below, REDDI will not be liable for any loss, injury or other damage arising from your failure to comply with this Section.
TERMS & CONDITIONS
These Terms & Conditions constitute an agreement establishing the legally binding terms you must accept to use the Service.
In using our Service, you confirm, represent, and warrant that you are at least 18 years of age.
You warrant that you have the right, authority, and capacity to enter into and be bound by these Terms and that by using our Service, you will not be contravening any law or regulation of your resident country. You are solely responsible for your compliance with all applicable local laws and regulations, and you must not use our Service if you are not legally permitted to do so in your locality.
TERMS & TERMINATION
The Terms will remain in full force and effect while you use the Service or have REDDI account. You may close your account at any time, for any reason, by following the instructions within the app. Likewise, REDDI may, in its sole discretion, suspend or terminate your account or your access to any part of the Service without notice, and remove and discard any content within the Service, for no reason or for any reason whatsoever, including, without limitation, (i) lack of use (ii) if REDDI believes in its sole discretion that you may have breached these Terms or otherwise failed to uphold its membership ideals, (iii) for any other reason as REDDI may determine from time to time, including terminations in connection periodic membership reviews and membership count adjustments.
REDDI may also, in its sole discretion and without notice, discontinue providing the Service or any part thereof. You agree that any termination of your account or access to the Service under any provision of these Terms may be affected at any time without prior notice, and you acknowledge and agree that upon such termination REDDI may immediately deactivate or delete your account and all related information and files in your account or bar any further access to such files or the Service. Further, you agree that payment of all membership fees is final and non-refundable. REDDI will not provide any refunds for prepaid membership fees or unused in-app purchases and will not be liable to you or any third party in connection with any such termination.
By using the Service, you acknowledge and agree that certain features, products, events, and other aspects of the app and, more generally, the Service, are not available to all users. By way of example, use of the app is only available to members, but certain aspects of the Service, such as those related to events, may be available to non-members. Further, certain features and updates within the app are frequently beta tested among a small number of our members and other more permanent features are made available only to certain members based on their location, preferences, use of the app, and other factors.
If your account is terminated or deactivated (by you or by us), your photos, comments and all other data uploaded and pertaining to your account (including your content) will no longer be accessible through your account.
Whilst we will take all reasonable steps to keep your content secure, we do not guarantee that others will not gain access to your information or that your content will be stored safely. You acknowledge that the Internet may be subject to breaches of security and that the submission of content or other information may or may not be secure.
EVENTS, MEETINGS, USER INTERACTIONS
You understand and acknowledge that the Company does not conduct criminal background checks, or verify statements made by its users. The Company makes no representations or warranties as to the conduct, background or fitness of its users or their compatibility with any current or future users. While we endeavour to ensure the privacy and safety of all users’ interactions through the Service, we have no involvement, and disclaim all responsibility, with respect to in-person interactions. The Company is not responsible for the conduct of any user or your experience at any in-person meeting, event, or venue you are invited to or otherwise attend through the Service. Your use of the Service is at your own risk.
You are solely responsible for your interactions with others through the Service – this includes, but is not limited to, interactions through the app, in-person interactions with those you meet through the Service, and your attendance at any event or venue promoted, hosted, or otherwise made available to you though the Service. As noted below, in no event shall the Company, its affiliates or its officers, directors, employees or agents be liable (directly or indirectly) for any losses or damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else, whether or not in connection with the use of the Service, including, without limitation, death, bodily injury, emotional distress, and/or any other damages resulting from communications, meetings or interactions with other users or persons you meet through the Service. You agree to take all necessary precautions in all interactions with other users and in all interactions with other users and in attending any event, particularly if you decide to communicate outside of the Service or meet in person, or if you decide to disclose your location, provide personal information, contact information or money to another user. Please refer to our Safety Tips for clarification on advice to our members.
RESPONSIBILITY FOR YOUR CONTENT
You understand that you are solely responsible for your content and information you post, upload, publish, link to, transmit, record, display or otherwise make available (collectively, ‘post’) on the Service, or transmit to other users, including, but not limited to messages, photographs, voice notes, videos, or text, whether publicly posted, or via privately transmitted (collectively, ‘User Content’).
You represent and warrant that (i) all information that you submit upon creation of your account, including information submitted from your account on Social Media Services, is accurate and truthful and that you will promptly update any information provided by you that subsequently becomes inaccurate, incomplete, misleading or false and (ii) you have the right to post the Content on the Service and grant the licenses set forth below. You understand and agree that the Company may, but is not obligated to, monitor, or review any Content you post as part of a Service. The Company may delete any Content, in whole or in part, that in the sole judgment of the Company violates these Terms & Conditions or may harm the reputation of the Service or the Company. By posting Content as part of the Service, you grant to REDDI a non-exclusive worldwide, transferable, sub-licensable, royalty-free, right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify, and distribute the Content. This license is for the limited purpose of operating, developing, providing, promoting, and improving the Service and researching and developing new ones. Your content will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose it to third parties.
REPORTING UNAUTHORISED CONTENT
We take intellectual property rights very seriously and are committed to following appropriate legal procedures to remove infringing content from our site. If content that you own or have rights to (including your content) has been posted to the site without your permission and you want it removed, please contact us at email@example.com.
INAPPROPRIATE, FALSE OR MISLEADING CONTENT
This should be common sense, but there are certain types of content we don’t want posted via the site (for legal reasons or otherwise). You may not post as part of the Service, or transmit to the Company or any other user (on or off the Service) any offensive, derogatory, inaccurate, misleading, threatening, abusive, obscene, harassing, defamatory, intimidating, racial offensive, exploitive, vulgar, or illegal material (including the content standards set out below) which infringes or violates a person’s rights (including intellectual property rights, and rights of confidentiality, privacy and publicity) or in violation of our Terms. You also agree not to post any content that is false and misleading or uses the Service in a manner that is fraudulent or deceptive. We will not be responsible, or liable to any third party, for your content or the accuracy of any materials posted by you or any other user of the site.
Your use of the Service, including all Content you post through the Service, must comply with all applicable laws and regulations. You agree that the Company may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary, such as to: (i) comply with legal process; (ii) enforce these Terms & Conditions; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service or allow you to use the Service in the future; or (v) protect the rights, property or personal safety of the Company or any other person. You agree that any Content you place on the Service may be viewed by other users and may be viewed by any person visiting or participating in the Service.
You may use our Service only for lawful purposes. You shall not use our site or app:
– In any way that breaches any applicable local, national, or international law or regulation
– In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect
– For the purpose of harming or attempting to harm minors in any way
– To send, knowingly receive, upload, download, use or reuse any material that does not comply with our content standards described in the next paragraph (Content Standards)
– To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
– To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
Not to reproduce, duplicate, copy or resell any part of our site or app in contravention of these terms.
Not to access without authority, interfere with, damage, or disrupt:
– any part of our site or app;
– any equipment or network on which our site or app is stored;
– any software used in the provision of our site or app; or
any equipment or network or software owned or used by any third party.
These Content Standards apply to any and all material that you upload or contribute to our site or app (Contributions), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
Be accurate (where they state facts).
Be genuinely held (where they state opinions).
Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
Contain any material that is defamatory of any person.
Contain any material that is obscene, offensive, hateful or inflammatory.
Promote sexually explicit material.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Infringe any copyright, database right or trademark of any other person.
Be likely to deceive any person.
Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety.
Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Promote any illegal activity.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
Give the impression that they emanate from us if this is not the case.
Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
We are not responsible for the content or accuracy of, or for any opinions, views, or values expressed in any posts, comments or other content posted by members. Any such opinions, views, or values are those of the relevant member and do not reflect our opinions, views, or values in any way.
We will determine, at our discretion, whether there has been a breach of these Terms. When a breach has occurred, we may take such action as we deem appropriate, including any of the following actions:
Immediate, temporary, or permanent remove your right to use our site (including suspension or termination of your account)
Immediate, temporary, or permanent removal of any posting or material uploaded by you to our site or app.
Issue a warning to you
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
Further legal action against you
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of these Terms. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
You agree to fully reimburse us for all losses (including loss of profit, revenue, goodwill, or reputation), costs and expenses arising out of any breach of these terms by you, or any other act or omission by you in using our Service or by any other person accessing the Service using your personal information with your authority that results in any legal responsibility on our part to any third party.
Please note that we only provide our site and app are for domestic and private use. Unless agreed by us in writing in advance, you agree not to use our Service for any commercial or business purposes.
We are the owner or the licensee of all intellectual property rights on our Service, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved and, subject to the below, you shall not reproduce, copy, distribute, sell, sub-licence, store, or in any other manner re-use content from our Service unless given express written permission to do so by us.
Our status (and that of any identified contributors) as the authors of content on Service must always be acknowledged.
You must not use any part of the content on our Service for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy, or download any part of our Service in breach of these Terms, your right to use our service will cease immediately. You agree that you will not use our intellectual property rights in any way other than allowed under these Terms and any infringement by you thereof will be a material breach of these Terms.
UPDATES TO THE APP, WEBSITE, OR SERVICE
From time to time we may automatically refresh or update the site or app and change the site or app, to enhance performance, improve functionality, reflect changes to the operating system or address security issues. We may also ask you to update the app for these reasons. If you choose not to install such updates or if you opt out of automatic updates, you may or may not be able to continue using the app and the Service.
The app will always match the description provided to you when you download it. However, please note that any of the content on our site or app may be out of date at any given time and we are under no obligation to update it. We do not guarantee that our site, app or Service, or any content on it, will be free from errors or omissions.
PUSH NOTIFICATIONS, LOCATION SERVICES, & COMMUNICATION
By using the Service, you agree that we may provide you with emails, text messages, push notifications, alerts and other related messages. When you download the app, you will be asked to accept or deny push notifications/alerts. If you accept, push notifications/alerts will automatically be sent to you. If you deny, you will not receive any push notifications/alerts. If at any point, you no longer want to receive push notifications/alerts then you may opt out by changing the notification settings on your device.
SOCIAL NETWORKING SERVICES
REDDI is not responsible for the accuracy, availability, or reliability of any information, content, goods, data, opinions, advice, or statements that may be made available in connection with such Social Networking Services. As such, REDDI is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Social Networking Services.
APPLE-ENABLED SOFTWARE APPLICATION
REDDI and you acknowledge that these terms are between REDDI and you only, and not with Apple. REDDI, not Apple, is solely responsible for the Apple-Enabled Software and the content thereof.
Apple has no obligation to provide any maintenance or support service whatsoever with respect to the Apple-Enabled Software.
Apple is not responsible for any product warranties, whether express or implied by law. In the event of any failure of the Apple-Enabled Software to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the Apple-Enabled Software to you, if any; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Enabled Software, or any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, which will be REDDI’s sole responsibility, to the extent it cannot be disclaimed under applicable law.
If you have any questions, complaints or claims with respect to the Apple- Enabled Software, they should be directed to REDDI as follows: firstname.lastname@example.org
REDDI and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms & Conditions with respect to the Apple-Enable Software, and that, upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you with respect to the Apple-Enable Software as a third-party beneficiary thereof.
You acknowledge and agree that neither the Company nor its officers, directors, employees, agents or affiliates are responsible for, and shall under no circumstances have, any liability, directly or indirectly, for any loss or damage, including personal injury or death, as a result of or alleged to be the result of (i) the conduct, whether online or in-person, through the Service or otherwise, of any user; (ii) your attendance at any event or venue posted, advertised, promoted made available to you through the Service, (iii) the content posted in the Service, whether posted by users or caused by any of the equipment or programming associated with or utilised in the Service; (iv) the timeliness, deletion or removal, incorrect delivery or failure to store any content or communications; (v) termination or discontinuation of the Service; (vi) any error, omission or defect in, interruption, deletion, alteration, delay in operation or transmission, theft or destruction of, or unauthorised access to, any user or user communications; or (vii) any problems, failure or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email on account of technical problems or traffic congestion on the internet or at any website or combination thereof, including injury or damage to users or to any other person’s computer or device related to or resulting from participating or downloading materials in connection with the internet and/or in connection with the Service.
The Company does not represent or warrant that the Service will be secure, error free, or uninterrupted, or that any defects or errors with the Service with be corrected. Access to our Service is permitted on an ‘as is’ and ‘as available’ temporary basis and grants no warranties of any kind, whether expressed, implied, statutory, or otherwise with regards to the Service, including (without limitation) any implied warranties of satisfactory quality, fit for purpose, merchantability, or non-infringement. We may suspend, withdraw, discontinue, or change all or any part of our site, app, or services without notice. We will not be liable to you if for any reason our Service, site or app is unavailable at any time or for any period.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Service or to your downloading of any content on it, or on any website linked to it. We accept no responsibility or liability arising out of any disruption or non-availability of our site or app resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events or acts of war.
We assume no responsibility for the content of websites linked on our site, app, or Service. Unless expressly stated, these websites are not under our control. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them. If you do not accept this limitation of liability, you are not authorised to download or obtain any material through the Service.
We do not guarantee that our site, app, or Service will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site or app. You should use your own virus protection software.
You must not misuse our site or app by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site or app, the server on which our site or app is stored, or any server, computer or database connected to our site or app. You must not attack our site or app via a denial-of-service attack or a distributed denial-of service attack. A breach of this provision is a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Service will cease immediately.
We mentioned liability throughout these Terms but to put it all in one section:
You expressly understand and agree to the fullest extent allowed by the applicable law, in no event will the Company, its officers, directors, employees, agents, affiliates, business partners, licensors, or service providers be liable to you or any third party for an indirect, reliance, consequential, exemplary, incident, special or punitive damages, including but, without limitation, loss of profits, goodwill, use, data, corruption or breaches of data or programs, service disruptions and procurement of substitute services, even if the Company has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, the Company’s liability to you for any cause whatsoever, and regardless of the form of action, will at all times be limited to the amount paid, if any, by you to the Company for the Service while you have an account.
Some Jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this may not apply to you.
HOW TO NOTIFY US OF PROBLEMS
If you have any questions or complaints about the product, please contact us at email@example.com in the first instance.
Where to Find the Price for Services
The price of the services will be accessible on the app.
You may link to our Service, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link to our Services in any website that is not owned by you.
Our Services must not be framed on any other site.
We reserve the right to withdraw linking permission without notice.
The website to which you are linking must comply in all respects with the content standards paragraph set out below (‘content standards’).
If you wish to make any use of content on our site or app other than that set out above, please contact us at firstname.lastname@example.org
LIMITATIONS TO THE SITE, APP & SERVICE
The site, app and the Service are provided for general information and entertainment purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the site, app or the Service. Although we make reasonable efforts to update the information provided by the site, app and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.
We may transfer this agreement to someone else. We may transfer our rights and obligations under these Terms to another organisation.
You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.
Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its Terms.
If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, but we continue to provide the Service, we can still require you to make the payment at a later date.
These Terms are governed by English law, and you can bring legal proceedings in respect of the Service in the English courts.
Questions, comments, and requests regarding these Terms & Conditions are welcomed and should be addressed to our email at email@example.com